Frequently Asked Questions

Book online through our quote form or call (877) 256-0033 any time. Same-day and same-week appointments are available when the day's schedule allows, and we confirm appointments within one business day. Subscription customers get priority scheduling, which is especially valuable during peak spring and fall seasons.

Yes. We run crews in every market daily, and when there's room on a route near you we can add you the same day. Availability depends on that day's schedule, so calling (877) 256-0033 is the fastest way to find out. We'll give you a straight answer in one call, and if today is full you get the earliest slot tomorrow.

Yes. Window washing and window cleaning are two names for the same professional service: washing the glass, then detailing frames, exterior tracks, and sills for a streak-free finish. Whichever you searched for, our window washers use purified water and soft-bristle brushes for the same spotless result.

No, not for exterior-only services. Our crews access the outside without entering your home and leave a door hanger confirming completion. Interior cleaning requires someone 18 or older to be present. All technicians are background-checked and insured.

If rain, snow, or dust dirties your exterior windows within 7 days of service, we re-clean at no charge. Contact us within the 7-day window to schedule your complimentary re-clean. This applies to all appointments, including one-time and subscription visits.

Yes, we offer bi-monthly, quarterly, and tri-annual plans. Subscribers pay less per visit than one-time bookings and get priority scheduling, the 7-Day Weather Guarantee on every visit, and complimentary hard water assessments.

Yes. Every technician is background-checked, and we carry full general liability and workers' compensation insurance. We provide certificates of insurance on request. Our team has cleaned over 1 million windows with a 4.8-star rating across 4,400+ reviews.

Purified, deionized water combined with biodegradable, professional-grade solutions safe for people, pets, and landscaping. Deionized water leaves zero residue on glass, which is why our results are streak-free and last longer than tap water cleaning. For hard water removal, we use controlled acid-based solutions at precise dilutions.

Yes, hard water removal is one of our most requested services, especially in Utah and Arizona. We use a multi-stage process: calcium dissolver, non-abrasive agitation, and a deionized water rinse. For severe etching, we apply cerium oxide polishing to restore clarity, often saving homeowners from full window replacement.

Every 3 to 6 months for most homes. Homes near pools, sprinklers, or in high-dust areas benefit from cleaning every 6 to 8 weeks. In hard water regions like Utah and Phoenix, a 60 to 90 day cycle prevents mineral buildup from becoming costly. We recommend a specific schedule based on your home during the initial quote.

We serve Utah (Salt Lake City, Utah Valley, St. George), Arizona (Phoenix metro and East Valley), Colorado (Denver North and South), and Texas (Dallas, Plano, Frisco). Visit our locations page for the full list of cities and counties we cover.