Terms of Service

1. Agreement to Terms

By accessing or using the Glide Window Cleaning website (glidecleaners.com) or scheduling any of our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services

Glide Window Cleaning provides residential and commercial window cleaning, pressure washing, gutter cleaning, screen cleaning, and hard water removal services. Service availability, pricing, and scheduling vary by location.

All quotes provided are estimates based on the information you provide. Final pricing may be adjusted upon on-site inspection if actual conditions differ from the original description.

3. Scheduling and Cancellation

• Scheduling: Services are scheduled based on availability. We make every effort to accommodate your preferred date and time.
• Cancellation and rescheduling: Notice requirements, any applicable cancellation or trip fees, and the process for cancelling are set out in the service agreement you signed. Contact us and we'll walk you through what applies to your account.
• Weather: We may reschedule services due to unsafe weather conditions. You will be notified and rescheduled at no additional cost.

4. 30-Day Weather Guarantee

If rain, dust storms, or other weather events dirty your exterior windows within 30 days of a completed service, we will return and re-clean the affected exterior windows at no charge. This guarantee applies to every standard service visit and does not require a separate claim — simply contact us within the 30-day window.

5. Subscription Services

When you enroll in a subscription plan, you are entering into a recurring service agreement with Glide Window Cleaning. Services are performed at the frequency selected at the time of enrollment.

The specific terms of your plan — including your service schedule and commitment, pricing, how promotional offers are applied, and how to cancel — are set out in the service agreement you signed at enrollment. Those terms vary by plan and by when you enrolled, so we don't restate them here. Your signed agreement is the authoritative source; if you'd like a copy or have a question about what applies to your account, contact us at office@glidecleaners.com.

6. If You've Signed an Agreement With Us

This page describes how we generally work. If you've signed a quote, service agreement, or subscription enrollment with Glide Window Cleaning, that document sets the specific terms for your service — and if the two ever disagree, your signed agreement is what counts.

7. Payment

Payment is due upon completion of service unless other arrangements have been made in advance. We accept major credit cards, debit cards, and electronic payment methods. Invoices for commercial accounts may have net-30 payment terms when pre-arranged.

8. Property Access and Preparation

You are responsible for providing reasonable access to the areas to be serviced. This includes:

• Securing pets during interior service
• Removing fragile or valuable items from window sills and surrounding areas
• Ensuring gate access, alarm codes, or entry instructions are communicated before the scheduled visit

If our crew is unable to access the property or service area at the scheduled time, a trip charge may apply.

9. Damage and Liability

Glide Window Cleaning is fully insured. If our crew causes damage to your property during a service visit, we will work with you to repair or compensate for the damage. Please report any damage within 48 hours of the service visit.

We are not responsible for pre-existing conditions including failed window seals, cracked glass, deteriorated screens, or stains that have permanently etched into glass surfaces.

10. Website Use

You agree to use our website for lawful purposes only. You may not:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to our systems or infrastructure
• Submit false or misleading information through our forms
• Scrape, copy, or redistribute website content without written permission

11. Intellectual Property

All content on this website — including text, images, logos, design, and code — is the property of Glide Window Cleaning and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without prior written consent.

12. Limitation of Liability

To the maximum extent permitted by law, Glide Window Cleaning shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Glide Window Cleaning, its officers, employees, and agents from any claims, damages, or expenses arising from your use of our website or services in violation of these terms.

14. Governing Law

These terms are governed by and construed in accordance with the laws of the State of Utah. Any disputes arising under these terms shall be resolved in the courts of Utah County, Utah.

15. Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website or services after changes constitutes acceptance of the revised terms.

16. Text Messaging (SMS)

If you provide your mobile number and give consent, Glide Window Cleaning may send you text messages. You can sign up on our text updates page. There are two separate types of messages, and you choose each one independently:

• Service and appointment messages — quotes, scheduling confirmations, technician arrival notices, service follow-ups, and billing notices.
• Promotional messages — seasonal offers, discounts, and reminders about recurring cleaning plans.

Consent to receive text messages is not a condition of purchasing any goods or services. Message frequency varies. Message and data rates may apply. Reply STOP to any message to unsubscribe, or HELP for help. You may also contact us at office@glidecleaners.com to be removed. Carriers are not liable for delayed or undelivered messages. You must be at least 18 and the account holder of, or authorized to use, the number you provide.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. See our Privacy Policy for how we handle your information.

17. Contact Us

If you have questions about these terms, contact us at:

Glide Window Cleaning
1875 S State St
Orem, UT 84097
Email: office@glidecleaners.com