Privacy Policy
Your privacy matters. This policy explains how we handle your information.
Last updated: March 13, 2026
1. Information We Collect
When you request a quote, schedule a service, or contact us, we may collect:
- Contact information: name, email address, phone number, and service address
- Service details: the type of service requested, property information, and scheduling preferences
- Website usage data: pages visited, referring URL, browser type, device type, and IP address
- Marketing attribution: how you found us (search engine, social media, referral, ad click identifiers)
2. How We Use Your Information
We use the information we collect to:
- Provide, schedule, and deliver the services you request
- Communicate with you about your service, quotes, and account
- Send appointment reminders and follow-up communications
- Improve our website, marketing, and customer experience
- Measure the effectiveness of our advertising campaigns
- Comply with legal obligations
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience and measure site performance. These include:
- Google Analytics (GA4): helps us understand how visitors use our website
- Google Tag Manager: manages our analytics and marketing tags
- Meta Pixel: measures the effectiveness of our Facebook and Instagram advertising
- Session storage: temporarily stores attribution data (such as ad click IDs) during your visit to ensure accurate lead tracking
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers: our CRM platform (GoHighLevel) for managing quotes, scheduling, and customer communications
- Analytics providers: Google and Meta, in aggregated or anonymized form, to measure advertising performance
- Legal requirements: when required by law, regulation, or legal process
5. Data Security
We use industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS), secure hosting infrastructure, and access controls for our internal systems.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Opt out of the sale or sharing of personal information
To exercise any of these rights, contact us at office@glidecleaners.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can promptly delete it.
10. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.
11. SMS and Text Messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you provide your mobile number and give express written consent, Glide Window Cleaning may send you text messages. We offer two separate categories of messages, and you choose each one independently:
- Service and appointment messages — quotes, scheduling confirmations, technician arrival notices, service follow-ups, and billing notices.
- Promotional messages — seasonal offers, discounts, and reminders about recurring cleaning plans.
Consent to receive text messages is not a condition of purchasing any goods or services. Message frequency varies; you can expect up to approximately 4 messages per month. Message and data rates may apply. Reply STOP at any time to unsubscribe, or HELP for help. You may also contact us at office@glidecleaners.com to be removed. Carriers are not liable for delayed or undelivered messages.
We retain a record of each opt-in, including the date and time, the phone number provided, and the exact consent language displayed at the time of sign-up. You can review our full messaging terms on our SMS Terms page and opt in at our text message sign-up page.
12. Contact Us
If you have questions about this privacy policy or our data practices, contact us at:
Glide Window Cleaning
1875 S State St
Orem, UT 84097
Email: office@glidecleaners.com